Quickar Electronics, Inc. - Moreleds.com
LED WARRANTY
While 99.999% of our leds will arrive in working condition and will last up to 100,000 hours (thats over 11 years) ocassionally people call or email saying they got some bad leds from us. While that can happen, the percentage of leds we get from the manufacturer that are bad is only .001%
Again, 99.999% of the problems people have with leds are that they did one of the following things to the led:
1. hooked them up to a battery capable of producing enough current to destroy the leds, without the proper current limiting resistors in place
2. hooked them up to a power supply capable of producing enough current to destroy the leds, without the proper current limiting resistors in place
3. hooked up many leds in parallel to an un-regulated power supply, thereby creating an overdriven condition in some of the leds
4. allowed the leds to operate in such a way that exceeded the temperature range of the leds
5. Otherwise provided an electrical condition wherby the leds maximum ratings were exceeded, if only for a few milliseconds.
Therefore, we offer the following warranty on all leds.
All leds are guaranteed to arrive in working condition.
Claims for defective leds must be made within 7 days from the day of receipt.
Every led is tested, either by us or by the manufacturer, before it leaves our warehouse.
Please be careful
Leds can be damaged by static electricity, make sure you are grounded when handling leds.
Leds are very sensitive to current overload. Even a brief mistake can burn them up instantly.
Make sure you have read the manufacturers spec sheet for maximum allowable voltage and current.
Please make sure you have the proper value current limiting resistor(s), and/or Current Limited Power Supply .
We can tell by inspection whether an led has suffered a catastrophic electrical overload.
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If the LED fails to light up we will replace the LED provided you return the LED to us, postage paid, and the LED has not be subjected to adverse conditions such as but not limited to; voltage or current, either forward or reverse, beyond the manufacturers published specifications, pressure breaks, extreme heat or cold, exposure to liquid, chemicals, solder damage etc. We will inspect the LED first. Our inspection will consist of electrical tests, making sure the contacts still exist on the LED and visual and microscopic inspection to make sure there is no visible physical damage such as a melted or broken lens. This warranty does not cover leds that continue to light, but exhibit varying/differing forward voltage drops, light output, or color/wavelength.
Missing contacts are the leading cause of LED failure. Normally this is caused by driving the LED beyond its maximum published specifications, and we can tell by visual and microscopic inspections, and electrical tests, whether an led has suffered a catastrophic current overload, or whether someone applied too much pressure when repositioning or removing the LED. If the LED has no visible damage we will send it to the manufacturer for testing. The manufacturer will determine if it is covered under the warranty. If it is determined that the LED was defective when shipped, we will replace the LED(s) at no charge (postage paid).
HOWEVER; all items are otherwise sold as-is, and no guarantee is made as to fitness to a particular application, and since we have no control of the electrical supply or circuits you are using to drive the leds, we do not offer a warranty as to how long they will continue to operate. We assume no liability for improper use, and we will not be responsible for incidental or consequential damage due to defective, or improper use of products.
Leds are tested by either us or the manufacturer, before they leave our facility. Since leds are very sensitive to over current, please hook them up correctly so that they are protected from over current conditions. We offer Toll Free Technical Support for all products we sell, so we can tell you how to hook up leds safely.. If you try and return leds that you have burnt up, we can tell right away, and you dont get your money back . We have a led failure rate from our suppliers of less than .001 %, so led warranty issues shouldnt be a problem.
Please remember, some of these leds can get quite hot, and should be only used when mounted to a proper heat sink. The current limiting resistors can get hot also and should be kept away from flammable materials. We are not responsible if you burn your finger or burn your house down because you installed leds incorrectly. |
LIMITATION OF LIABILITIES.
BUYER SHALL NOT IN ANY EVENT BE ENTITLED TO, AND SELLER SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, BUSINESS INTERRUPTION COSTS, REMOVAL AND/OR REINSTALLATION COSTS, REPROCUREMENT COSTS, LOSS OF PROFIT OR REVENUE, LOSS OF DATA, PROMOTIONAL OR MANUFACTURING EXPENSES, OVERHEAD, INJURY TO REPUTATION OR LOSS OF CUSTOMERS, EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BUYER'S RECOVERY FROM SELLER FOR ANY CLAIM SHALL NOT EXCEED BUYER'S PURCHASE PRICE FOR THE PRODUCT GIVING RISE TO SUCH CLAIM IRRESPECTIVE OF THE NATURE OF THE CLAIM, WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE. SELLER SHALL NOT BE LIABLE FOR AND BUYER SHALL INDEMNIFY, DEFEND AND HOLD SELLER HARMLESS FROM ANY CLAIMS BASED ON SELLER'S COMPLIANCE WITH BUYER'S DESIGNS, SPECIFICATIONS OR INSTRUCTIONS, OR MODIFICATION OF ANY PRODUCTS BY PARTIES OTHER THAN SELLER, OR USE IN COMBINATION WITH OTHER PRODUCTS.
USE OF PRODUCTS IN LIFE SUPPORT, NUCLEAR AND CERTAIN OTHER APPLICATIONS. Products sold by Seller are not designed, intended or authorized for use in life support, life sustaining, nuclear, or other applications in which the failure of such Products could reasonably be expected to result in personal injury, loss of life or catastrophic property damage. If Buyer uses or sells the Products for use in any such applications: (1) Buyer acknowledges that such use or sale is at Buyer's sole risk; (2) Buyer agrees that Seller and the manufacturer of the Products are not liable, in whole or in part, for any claim or damage arising from such use; and (3) Buyer agrees to indemnify, defend and hold Seller and the manufacturer of the Products harmless from and against any and all claims, damages, losses, costs, expenses and liabilities arising out of or in connection with such use or sale.
EXPORT CONTROL.
The sale, resale or other disposition of Products and any related technology or documentation are subject to the export control laws, regulations and orders of the United States and may be subject to the export and/or import control laws and regulations of other countries. Buyer agrees to comply with all such laws, regulations and orders and acknowledges that it shall not directly or indirectly export any Products to any country to which such export or transmission is restricted or prohibited. Buyer acknowledges its responsibility to obtain any license to export, re-export or import as may be required.
PLEASE NOTE:
We are not responsible for typographical errors on our web pages
All items subject to prior sale - limited to stock on hand - prices subject to change without notice
Some pictures may vary from the actual item
We are not responsible for packages damaged or lost during transit or for delays caused by UPS, Fed-Ex, or the Postal Service. If you desire, insurance is available.
SEND US AN EMAIL OR CALL US 503-377-8247 IF YOU HAVE ANY QUESTIONS BEFORE BIDDING OR BUYING.